Versand
Shipping Policy
Processing Times
We strive to process and ship all orders within 2 business days. Orders placed after 12 PM will be processed the following business day.
Delivery Times
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Standard Shipping:
Standard shipping typically takes 5-7 business days. However, delivery times may vary due to carrier delays, weather conditions, or other unforeseen circumstances. -
Frames:
Shipping times for framed items may be longer due to their careful handling and packaging requirements.
Shipping Costs
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Free Shipping:
We offer free shipping to 43 countries. For other destinations, shipping costs are calculated at checkout based on your location and order details.
International Shipping
- Customers are responsible for any customs duties, taxes, or additional fees imposed by their country’s customs authority.
- We recommend checking with your local customs office for more details about these charges.
Tracking Information
Once your order is shipped, you will receive an email with tracking details so you can follow your package's journey.
Damaged or Lost Items
We take great care to ensure your order arrives safely. However:
- If your order arrives damaged or goes missing, please contact us within 7 days of delivery at info@chamonixprints.com.
- For damaged items, kindly provide photos of the damage to help us resolve the issue promptly.
- We will replace eligible orders as quickly as possible.
Questions?
If you have any questions about shipping, please feel free to contact us at info@chamonixprints.com. We're here to help!